Our Complaints, Disputes and Discipline Policy sets out the process for resolving complaints arising from a breach of an eligible policy.
Complaints in relation to breaches under the National Integrity Framework will be managed independently by Sport Integrity Australia
Everyone from athletes, parents, support personnel, administrators and supporters play a role in protecting the integrity of our sport.
If you see something, say something!
EA Conduct and Disciplinary Policy
To make a complaint regarding potential breach of EA policies and or policies under the National Integrity Framework please follow one of these processes:
Equestrian Australia Managed Complaints
Complaints relating to Prohibited Conduct under the National Integrity Frameworkor breach of EA Policies must be submitted to EA by using the EA Online Form.
For complaints about Bullying please refer to the ‘Bullying in Sport’ Booklet for option on alternative pathways a member may choose to pursue, prior to completing the EA Online Form.
For a Step-by-Step guide on the complaints management process please click here.
For a detailed process complaints pathway please click here.
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Sport Integrity Australia Managed Complaints
Complaints relating to Child Safeguarding and Discrimination should be lodged with Sport Integrity Australia using the Online Form.
Assistance is available by calling 1300 027 232 and selecting Option 3.
For further steps in the SIA complaint management process click here.
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National Integrity Framework